Jay

Shopify E-commerce Customer Support Specialist | Gorgias | Order Management |Ema

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Overview

Looking for full-time work (8 hours/day)

at $5.32/hour ($1,024.00/month)

Bachelors degree

Last Active

June 29th, 2026 (8 days ago)

Member Since

September 15th, 2022

Profile Description

I’m an experienced E-commerce Customer Support Specialist with over 3 years of experience supporting Shopify stores, handling email and chat support, order management, refunds, and customer issue resolution. I’m proficient with tools like Shopify and Gorgias, and I’m comfortable working in fast-paced environments while maintaining high customer satisfaction. I’m detail-oriented, reliable, and focused on helping e-commerce brands deliver excellent customer experience while keeping operations organized and efficient.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 1 - 2 years

Other Skills

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Customer Support » Customer Service » Gorgias

Experience: 2 - 5 years

E-Commerce » Logistics Coordination

Experience: Less than 6 months

Marketing » Content Creation » Technical Writing

E-Commerce » Magento

Experience: 1 - 2 years

Customer Support » Technical Support

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Personal Assistant

Accounting » Claims Processing

Experience: 1 - 2 years

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacolod, Negros Occidental

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0

Government ID: Sign Up with Pro Account to View

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