Winchell

Ecommerce Operations Assistant with Customer Service Skills

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

July 25th, 2022

Profile Description

A results-driven e-commerce Customer Support Specialist with over two years of experience dedicated to enhancing customer satisfaction and brand loyalty. I bring proven expertise in high-volume support environments and complex issue resolution.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Successfully resolve 50-60 tickets daily via phone, chat, and email.

Customer Support » Chat Support

Experience: 2 - 5 years

Successfully resolve 50-60 tickets daily via phone, chat, and email.

Customer Support » Phone Support

Experience: 2 - 5 years

Successfully resolve 50-60 tickets daily via phone, chat, and email.

Other Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Skilled in using CRM (Zendesk) to deliver efficient and personalized support.

Customer Support » Sales Support » Account Retention

Experience: 2 - 5 years

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Specialize in resolving complex service issues, from missing/damaged orders to proactive fraud prevention.

E-Commerce » Order processing

Experience: 2 - 5 years

Marketing » Content Creation » Creative Writing

E-Commerce » Magento

Experience: 2 - 5 years

Skilled in using order management (Magento) system to deliver efficient and personalized support.

Office and Administration » Email Management

Design » Graphic Design » Canva

Experience: 5 - 10 years

E-Commerce » Order processing » Order Tracking

Experience: 2 - 5 years

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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