Jonathan
Client Success Specialist | SaaS and Internal Tools Support | Healthcare Recruit
With Timeproof
Overview
Looking for immediately work (8 hours/day)
at $8.31/hour ($1,600.00/month)
Associates degree
Last Active
June 24th, 2026 (yesterday)
Member Since
July 10th, 2015
Profile Description
Application Support and Helpdesk professional with 10+ years of experience supporting internal users
across SaaS, fintech, healthcare, and e-commerce environments. Proven ability to troubleshoot
enterprise applications, manage global helpdesk queues, and resolve complex system, access, and
workflow issues. Known for identifying recurring problems, improving documentation, and partnering
with Product, Engineering, and Operations teams to prevent future incidents. Experienced working US
hours and supporting globally distributed teams, with a strong interest in leveraging AI tools to
improve support efficiency
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Customer Support » SaaS
Experience: 5 - 10 years
Application Support and Helpdesk professional with 10+ years of experience supporting internal users across SaaS, fintech, healthcare, and e-commerce environments.
Office and Administration » Account Management
Experience: 5 - 10 years
Other Skills
Project Management » Workflow
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 10+ years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 10+ years
Human Resources » Recruiting » Candidate Sourcing
Experience: 2 - 5 years
Human Resources » Recruiting » Applicant Tracking Systems
Experience: 2 - 5 years
Human Resources » Recruiting » Candidate Screening
Experience: 2 - 5 years
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 56
- Influence: 99
- Steadiness: 46
- Compliance: 39
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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