Charmine

E-commerce Customer Support | Order Management | Back Office Admin & Warehouse/Lo

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

July 2nd, 2015

Profile Description

E-commerce Virtual Assistant | Wholesale & DTC Support | Order Management | Logistics Coordinator

I am a organized Virtual Assistant with over 9 years of experience in back-office administration, customer and client support, and warehouse/logistics coordination. I specialize in supporting DTC, wholesale, and e-commerce fashion brands by streamlining operations, improving customer satisfaction, and ensuring seamless order fulfillment.

My expertise includes:
• Customer service for Fashion Brand via email & chat
• Order management and fulfillment coordination
• Wholesale account support and retailer communications
• Inventory management and warehouse coordination
• Logistics, shipping, and tracking resolution
• Back-office administration and data management
• CRM, ERP, and e-commerce platform support
• Vendor and supplier coordination
• Returns, exchanges, and customer issue resolution

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Office and Administration » Data Entry » Encoding

Experience: 5 - 10 years

E-Commerce » Order processing

Experience: 5 - 10 years

Other Skills

E-Commerce » Logistics Management

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

E-Commerce » Ebay » Listing Management

Experience: 1 - 2 years

Customer Support » Ecommerce

Experience: 5 - 10 years

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: 5 - 10 years

Professional Services » Medical Services » Medical Coding

Experience: 2 - 5 years

7 yrs ago so need some refreshment.

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: DISC
Dominance: 26%
Influence: 14%
Steadiness: 30%
Compliance: 30%: English
B1(Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”