I am a skilled professional HVA/Medical Coder/Biller/Transcriptionist. My core strengths are professionalism, perseverance, resourceful and flexibility. I have a great passion for working as HVA/Medical Coder/Claim Processor/Transcriptionist. Helping my client meet his business or life goals is my top priority and building a rapport as well.
I've recently studied and completed an intensive VA training and continuously adapting new learning to upgrade my skills and knowledge.
My years of experience in administrative roles to various business types from Manufacturing to BPO healthcare with high-pressured and fast-paced environment have taught me resilience, attention to details, flexibility, teamwork and delivering high-quality results exceedingly to client. I am ready to bear new responsibility for the upcoming tasks and with much enthusiasm for embracing HVA/Freelancing challenges. I am available in Skype and WhatsApp almost 24/7.

I am a detail-oriented Registered Medical Technologist (RMT) and Certified Coding Specialist (CCS) with over seven years of diverse experience spanning clinical laboratory work, inpatient medical coding, and virtual medical assistance. My career is built on a foundation of clinical accuracy and a deep understanding of healthcare documentation.

Currently, I serve as an Inpatient Medical Coder, where I specialize in assigning accurate ICD-10-CM and ICD-10-PCS codes while ensuring 100% HIPAA compliance and data integrity. My background as a Medical Virtual Assistant and Scribe for US-based practices has sharpened my ability to provide real-time EHR updates and high-quality medical transcription (SOAP/SBAR notes) with a typing speed of 67 WPM.

Why work with me?

- Dual Expertise: I bridge the gap between clinical laboratory science and administrative healthcare management.
- Technical Proficiency: Expert in Epic, 3M, Microsoft Office, and various EHR systems.
- Reliability: I thrive in high-pressure environments, maintaining calm and focus to meet strict deadlines and quality standards.
- Comprehensive Coding Knowledge: Proficient in ICD-10-CM, ICD-10-PCS coding standards, with additional experience utilizing CPT codes for documentation and transcription tasks.

I am passionate about leveraging my clinical insights to help healthcare providers streamline their workflows and maintain impeccable medical records.

Core Competencies: Medical Coding (Inpatient) | Medical Transcription and Scribing | Data Analysis | Laboratory Management | HIPAA Compliance | EHR Documentation (Epic)

Message me today, and let’s discuss how my clinical background and coding expertise can bring value to your team!

-knowledgeable in medical terminology
- ICD-10 CM
- Home health coding
- OASIS review
- Familiar with HCHB, Kinsser, Matrixcare

Driven by a passion for accuracy and a commitment to excellence, I am eager to bring my expertise and versatile skill set to a remote medical coding role. With a solid background in coding for Inpatient Rehab facilities, attention to detail, and effective collaboration, I am dedicated to ensuring compliance, improving documentation quality, and contributing to the success of healthcare teams.

Medical Coder & Biller

I am a registered nurse in the Philippines since 2010 up to present. Currently an outpatient medical coder certified under AAPC for 8 years. I've been an Emergency Room nurse for 5 years at one of the hospitals in Angeles City, Pampanga.
I am knowledgeable enough when it comes to medical terminologies and procedures. I know how to navigate EMR such as Cerner and coding applications such as 3M.

Results-driven professional with over 10 years of experience in healthcare, management, operations, and sales. Skilled in pharmaceutical care, medical billing and coding, revenue cycle management, and healthcare virtual assistance. Adept at handling insurance claims, coding accuracy, patient communication, and administrative support. HIPAA certified and committed to delivering exceptional service, ensuring compliance, and driving efficiency in fast-paced clinical and virtual healthcare environments.

Medical Virtual Assistant / Medical Billing Specialist
Eye Clinic, Kansas | January 2025 – Present
• Process and submit medical claims to insurance companies accurately and promptly.
• Perform insurance verification and obtain prior authorizations to confirm patient eligibility and benefits.
• Communicate with patients to verify and confirm the accuracy of their insurance information.
• Post payments from insurance companies and ensure accurate account reconciliation.
• Monitor the clearinghouse to ensure claims are properly submitted and resolve rejections.
• Track aging reports and follow up on unpaid claims to secure timely reimbursements.
• Identify, appeal, and resolve denied or rejected claims efficiently.
• Coordinate with providers to ensure accurate CPT and ICD-10 coding for precise documentation and patient care.

Billing - Medical Coder
Primary Business Process Outsourcing, Inc. | June 2023 – December 2024
Ophthalmology Clinic, Seattle, WA
• Reviewed codes for diagnoses and procedures using ICD-10 and CPT codes.
• Followed up with insurance companies via calls or portals on denials, unpaid claims, and submitted appeals as necessary, monitoring the status of claims.
• Secured required medical documentation from providers and submitted accurate claims to insurance carriers.
• Perform other administrative tasks and projects as assigned by the Revenue Cycle Manager

Sales Supervisor
Health Metrics Inc. | April 2022 – January 2023
• Developed strong business relationships with clients to drive sales growth.
• Managed compliance reports on client medical updates.
• Scheduled meetings, presentations, and negotiations with potential clients.

Area Manager / Pharmacist
Rose Pharmacy Inc. | April 2021 – April 2022
• Oversaw 9 stores with 95 employees, driving performance and compliance.
• Set and implemented operational standards across all stores.
• Managed inventory, supervised staff, and dispensed medications with patient counseling.

Assistant Store Manager / Pharmacist
Rose Pharmacy Inc. | November 2017 – March 2021
• Supervised pharmacy operations and staff, ensuring compliance with regulations and smooth workflow.
• Dispensed medications accurately and provided patient counseling on prescriptions and health needs.
• Managed inventory, stock control, and administrative tasks to support operational efficiency.

Pharmacist
Rose Pharmacy Inc. | March 2015 – November 2017
• Accurately dispensed medications and provided professional counseling to patients.
• Ensured safekeeping and proper storage of biological and temperature-sensitive medications.
• Maintained compliance with Department of Health (DOH) and FDA regulations.

SKILLS
• Healthcare Software & Portals: RevolutionEHR, Practice Fusion, Advanced MD,
Athenahealth, Noridian, Availity, UnitedHealthcare (UHC), and others
• Medical Billing & Coding (CPT, ICD-10, HCPCS)
• Medical Scribing
• Communication & Patient Care
• Leadership & Team Management
• Problem-Solving & Attention to Detail
• Administrative & Customer Service

CERTIFICATIONS
• HIPAA Certification, 2026
• Certified Professional Coder (CPC), AAPC, 2025
• Medical Virtual Assistant Certification, 2024
• Certified Professional Coder - Apprentice (CPC-A), AAPC, 2023
• CPC Medical Coding Course, US RCM Academy, 2023
• Registered Pharmacist, 2015

I am a Certified Professional Coder with years of experience working as a Coder/Biller in an outpatient US-based company. I code and bill for housecall visits and telehealth visits. I review and analyze patient medical records to identify relevant diagnoses and procedures. I have a strong communication with medical providers to ensure the accuracy of the CPT codes and ICD-10 diagnoses before sending the claims to the insurance companies. I do denial management and review of claim status for aged claims. I am skilled with medical office software tools such as AdvancedMD, Athena, Inovalon, EZ Claims and Tebra (Kareo).

"Hello, I'm Lisa, a versatile professional with experience in medical and dental coding, insurance management, and dental nursing.

I am dedicated to accuracy, efficiency, and providing quality care to patients. Let's connect and discuss how I can contribute to your team or practice."
A loving mom to 3 wonderful grown up kids.
And a wonderful fur mom to my fur baby.

I'm an expert in the Medical Billing field. I have been a Part B specialist that caters to all therapy and rehabilitation services for providers in the US, may it be a hospital, nursing home, clinics, or hospice. I am detail oriented when it comes to procedure codes, revenue codes, HCPCS codes and other necessary datain submitting claims and billing insurances. I am well versed with data entry and balancing the ledger for payables. I have extensive experience in advertising, marketing, retail and operations management. I specialize in delivering quality services with respect and dignity for strict deadlines and high expectations from my clients.I have worked with clients in analyzing data and creating an output to realize our expected goal through numbers. I have trained and coached agents to perform and provide quality service to the company I work with. I can meet client's demands in a timely manner and quality results with the level of expertise I posses. I have self discipline and time management skills that are necessary to have served as a Medical biller and Internal Help Desk for years now.I have over 4 years experience in a BPO industry and I also have experiences with Customer Service, Technical Support and meeting client's demands through NPS and surveys. I have been awarded as Top Team Leader for giving out my best throughout my service in the company. I have also joined up-skill training and seminars in order to hone my skill set and abilities because I know that I have a lot more to learn and I am very eager to learn if you give me the chance to work with you.

Accurately transcribes physician-patient encounters in real-time
Documents medical histories, physical exams, assessments, and treatment plans
Ensures timely and accurate entry of data into Electronic Health Records (EHR)
Manage clinical documentation
Maintains strict confidentiality of patient health information (HIPAA compliance)
Reviews clinical documents to assign accurate ICD-10, CPT, and HCPCS codes
Ensures compliance with federal regulations and insurance requirements
Supports billing processes by providing precise coding for procedures and diagnoses
Verifies coding accuracy to optimize reimbursement and minimize claim denials
Microsoft excel and Google suites efficient
Knowledgeable on Microsoft and Google applications
Proficient English skills
Customer Service

Knowledge in Medical Field
Excellent English Communication skills
Community Nursing Skills
Had experienced in customer service at BPO company.

A dedicated healthcare associate with exceptional organizational skills and a keen eye for detail, proficient in managing calendars, email communication , administrative tasks and research. Efficient and reliable remote support to streamline your business operations and maximize productivity with 5 years experience as a supervisor handling Healthcare account.

Organized Virtual Assistant with over 11 years of experience supporting efficient department operations. Detail-oriented and enthusiastic with strong communication skills.