I am a Psychology graduate and Registered Psychometrician with experience in healthcare operations, recruitment, and administrative support. With a background as a Virtual Assistant specializing in ABA therapy compliance and audit, where I review documentation, ensure adherence to regulatory and payer requirements, and support quality assurance processes.
I also bring experience as a Clinical Operations Manager, where I oversaw daily operations, improved team performance, and ensured efficient service delivery. Previously, as a Credentialing Specialist, I handled provider onboarding, document verification, and compliance with healthcare standards. In addition, I have recruitment experience, including sourcing candidates, conducting initial screenings, coordinating interviews, and onboarding qualified professionals.
I am highly organized, detail-oriented, and proactive, with a strong ability to manage multiple tasks and maintain accuracy in compliance-driven environments. I am passionate about improving processes, supporting operational efficiency, and contributing to quality outcomes. As a mental health advocate, I also value fostering a positive and supportive work environment.