Medical VA | E-commerce Customer Support | General VA

Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelor's Degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

March 20th, 2022

Profile Description

Medical VA
I'm a dedicated and detail-oriented Medical Virtual Assistant with 2 years of experience providing high-level administrative support within fast-paced healthcare environments. Proven expertise in streamlining sales order confirmation processes by meticulously verifying patient data, insurance eligibility, and prescription accuracy. I am committed to maintaining HIPAA compliance while ensuring that all medical supplies and services are processed with 100% accuracy to prevent delays in patient care.

Claims & Billing: End-to-end processing and denial management. Insurance Coordination: Verifying eligibility and obtaining authorizations.
Ad-hoc Support: Managing emails, and specialized administrative projects.

Core Skills: Insurance Verification, Claims Processing, Ad-hoc Admin, Data Entry.

E-commerce Customer Support
I am a proactive E-commerce Virtual Assistant dedicated to turning customers into loyal fans. I specialize in providing seamless support across email, chat, and social media, ensuring every inquiry is handled with empathy and speed. Beyond customer-facing roles, I am a highly organized administrator who can manage order processing, track shipments, and keep your store running smoothly. I understand that in e-commerce, every detail matters—from a quick response time to an accurately updated spreadsheet.

Customer Support: Resolving tickets, handling returns/refunds, and managing FAQs. Admin Support: Data entry, inventory updates, and coordinating with suppliers or shipping partners. Problem Solving: Efficiently managing disputes and feedback to protect your store’s reputation.