Nicole

Customer Service Associate

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.37/hour ($832.00/month)

Associates degree

Last Active

June 3rd, 2026 (18 days ago)

Member Since

June 6th, 2021

Profile Description

Customer Service Specialist with over 5 years of experience in multi-channel support across phone, email, and live chat. Proven track record of delivering fast resolutions, maintaining a 98% customer satisfaction rating, and driving customer engagement through personalized recommendations and efficient troubleshooting. Experienced in handling a wide range of client problems, offering prompt and efficient responses while developing solid relationships. Uses CRM systems, ticketing software, and live chat platforms to provide excellent service. Skilled in different customer support systems: Shopify, Zendesk, Netsuit, Kustomer, Gladly, Olark, Trello, and others.

Top Skills

Marketing » CRM » Zendesk

Experience: 5 - 10 years

E-Commerce

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Basic Information

Age
27
Gender
Male
Website
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Address
Mabalacat, Pampanga
Tests Taken
None
Government ID
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