I am a dedicated professional with nearly a decade of experience in customer service, operations, fraud and claims support, and social media management. I have worked with global companies across different industries, handling investigations, customer concerns, account reviews, and process coordination while maintaining accuracy and compliance.
Beyond my corporate experience, I am also a mother of one and an introverted content creator. Recently, I started exploring faceless and voiceless affiliate content creation on TikTok and Shopee, where I create lifestyle and product-focused content. My introverted nature helped me become more creative in communicating through visuals and storytelling. I enjoy showcasing product features and benefits in a simple and relatable way to help viewers make informed buying decisions, especially for practical, budget-friendly, and family-friendly products. This experience has strengthened my creativity, communication, adaptability, and digital marketing skills.
I am known for being detail-oriented, dependable, and easy to work with. I value teamwork, continuous growth, and delivering quality results while balancing professionalism with empathy and understanding.
Outside of work, I enjoy creating meaningful
Experience: 6 months - 1 year
Experience: 1 - 2 years
Banking Fraud and Claims Operations Analyst
Experience: 2 - 5 years
Experience: 10+ years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
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