Joyce

Customer Support VA | Email, Chat & Voice Support | Appointment Setter | Zendesk

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Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

High school diploma

Last Active

July 7th, 2026 (yesterday)

Member Since

February 7th, 2019

Profile Description

Hi! I'm Joyce, a dedicated Customer Support Specialist with over 6 years of experience providing exceptional customer service through email, chat, and voice support.

I have worked with high-volume accounts, resolving customer concerns, processing orders, handling billing inquiries, and providing technical support while maintaining excellent customer satisfaction.

I also have experience in cold calling and appointment setting, where I successfully engaged potential clients, qualified leads, and scheduled appointments.

Tools I have used include:

Zendesk
Five9
Bliss
Microsoft Office
Teams
Whatsapp
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I'm known for being dependable, quick to learn new systems, detail-oriented, and able to work independently with minimal supervision.

I'm currently looking for a long-term opportunity where I can contribute my experience while continuing to grow professionally.