Lucia
Virtual assistant, or email support, customer service repres
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Associates degree
Last Active
June 25th, 2026 (today)
Member Since
January 13th, 2019
Profile Description
Having dedicated over a decade to the Business Process Outsourcing (BPO) industry, I have gained invaluable insights into providing exceptional customer service as well. My tenure in this field has honed my communication, problem-solving, and interpersonal skills, ensuring that I can seamlessly engage with customers or providers and deliver resolutions that exceed their expectations.
I am eager to leverage my expertise and collaborate with your team to enhance customer satisfaction and contribute to the continued success of your organization. Thank you for considering my application.
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
I have supported the biggest sports apparel brand via chat and email. Then same is true with Coco and Eve brand.
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
I was a chat support to an international beauty product. We are using Zendesk, Shopify and slack.
Other Skills
Customer Support » Insurance » Medical Insurance
Experience: 5 - 10 years
I worked with Cigna, BCBS, Travelers answering eligibility, benefits and claim inquiries from providers.
Basic Information
- Age
- 52
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rodriguez, Rizal
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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