Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.33/hour ($832.00/month)

College degree

Last Active

June 26th, 2026 (yesterday)

Member Since

September 17th, 2018

Profile Description

Dedicated Customer Service Representative with more than six years of experience in BPO industry. Maintains a high level of professionalism, patience and efficiency to maximize customers and clients satisfaction and increase customer loyalty.

Skills & Competencies:
- Service and support
- Visual Design - Canva
- Web Design - Ontraport, Squarespace
- Towing Dispatch Software - Aries
- Excellent communication skills
- Multi tasking
- Excellent in building rapport
- Versatile
- Detail, Goal and Growth Oriented

Throughout my BPO career, I have consistently demonstrated exceptional customer service skills, technical expertise, and a strong work ethic. My experience in handling various customer interactions has honed my ability to address customer inquiries, resolve technical issues, and provide top-notch support.

In my role as a Customer Service Representative, I developed strong communication skills, both verbal and written, which allowed me to effectively handle customer concerns and provide accurate information. I am experienced in handling phone calls, emails, and chats, ensuring that each interaction is professional, efficient, and personalized to meet the unique needs of the customer. I am adept at explaining technical concepts in a clear and concise manner, ensuring that customers fully understand the solutions provided.

In addition to my customer service and technical support experience, I have also excelled in roles such as an Appointment Setter, Virtual Assistant, and Towing Dispatcher. These positions have strengthened my organizational skills, attention to detail, and ability to manage multiple tasks efficiently.

I am willing and eager to learn new things and skills to improve myself and gain more knowledge, experience, personal and career growth. Hit me up for brief discussion and proposals.