Rufa

Customer Service Team Lead | 8+ Years | eCommerce | Telecom | Chat, Email & Phon

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.32/hour ($1,600.00/month)

Associates degree

Last Active

June 27th, 2026 (today)

Member Since

August 28th, 2018

Profile Description

I'm a customer service professional with over 8 years of experience supporting customers across eCommerce and telecommunications. I've worked my way up from frontline rep to team lead, so I understand the role deeply from both sides. I'm comfortable handling high-volume inbound and outbound calls, live chat, and email support — and I genuinely enjoy helping people solve problems. I'm reliable, self-motivated, and thrive in remote setups. If you're looking for someone who takes ownership and shows up consistently, I'd love to be part of your team.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

E-Commerce » Order processing

Experience: 5 - 10 years

Other Skills

E-Commerce » Amazon » Seller Central

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Team Leadership

Experience: 2 - 5 years

Virtual Assistant

Experience: 2 - 5 years

Basic Information

Age
31
Gender
Female
Website
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Address
Quezon City, Manila
Tests Taken
IQ
Score:  109
DISC
Dominance: 40%
Influence: 9%
Steadiness: 37%
Compliance: 14%
English
C2(Advanced/Mastery)
Government ID
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