Executive Administrative Assistant / Administrative Business Partner / Strategic A

Day-to-day use of Jira for managing ticket queue, answering tickets raised by employees (related to Global Mobility/immigration/business travel), extracting reports.

I have managed calendars for executive director/director levels and CSuite executives from various industries.

I have handled emails for executive director/director levels and CSuite executives from various industries.

I've done chat support for our clients whenever they have questions related to their plan, issues with the product, questions about payment, etc.

I have managed travel diaries and booked flights, hotels, accommodations for executive director/director levels and CSuite executives from various industries.

I have super admin access as a Global Mobility specialist and I have admin experience in managing effective relocation date, effective start date, updating employee personal information, uploading employment-related documents for employees, managing Workday workflow items (approvals).

Filing expense reports, approving expense items.

As part of my Global Mobility role/experience, we screen potential candidates via our vendor portal (ICIMS) as part of the US PERM recruitment process.

Used for project management within the team/squad. Managing project assignments.

I have conducted interviews for various roles and job levels within our organization. Doing initial or peer interviews and mostly conducting values/behavioral interviews.

I've transcribed both live and recorded meetings between executives from the various industries I've joined.

I used to write SEO-optimized content/articles for our clients following SEO rules to allow organic search results in Google. I've also done a few SEO analysis for our customers while being shadowed by our senior SEO analyst.

My past jobs have been related to customer service which have translated to my transition to being an executive/administrative assistant.

I used to create and edit instructional videos for our clients/customers regarding how to manage their website/s (mainly Wordpress premium created websites). I've also created instructional videos for internal process and how-to's (use a tool) for internal use.