A dedicated and highly professional Technical and Customer Service Support Specialist with over 10 years of experience in handling inbound and outbound calls, chat, and
I have worked in the BPO industry, providing technical and customer support for various accounts, including Vonage (VOIP), Xbox, Dell XPS, Sprint, and Lexmark. Additionally, I worked as a freelancer for Ninja Dialer (a VOIP company), specializing in chat and
My experience includes using various tools such as Interactive Clients (IC), Siebel, Freshdesk, Freshchat, Stripe, MS Teams,
I also have some experience with Tawk.to, Amazon Seller Central, Webmail, Magento, Linnworks, MailChimp, and Convertri from my time as a virtual assistant for a project-based company.
I am willing to learn additional skills that would help me improve myself and my job.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
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Sara Brumfield
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