Gerlie

Technical Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

January 21st, 2018

Profile Description

A dedicated and highly professional Technical and Customer Service Support Specialist with over 10 years of experience in handling inbound and outbound calls, chat, and email support.
I have worked in the BPO industry, providing technical and customer support for various accounts, including Vonage (VOIP), Xbox, Dell XPS, Sprint, and Lexmark. Additionally, I worked as a freelancer for Ninja Dialer (a VOIP company), specializing in chat and email support.
My experience includes using various tools such as Interactive Clients (IC), Siebel, Freshdesk, Freshchat, Stripe, MS Teams, Skype, Zoom, Intercom, and ---------- .
I also have some experience with Tawk.to, Amazon Seller Central, Webmail, Magento, Linnworks, MailChimp, and Convertri from my time as a virtual assistant for a project-based company.
I am willing to learn additional skills that would help me improve myself and my job.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: Less than 6 months

Basic Information

Age
43
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 32
Influence: 15
Steadiness: 31
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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