I work as an admin assistant for a Real Estate Company. I transcribe meetings real time and create tasks for other departments while the meeting is ongoing. I transcribe an average of 6 to 8 meetings everyday. Aside from transcribing meetings, I also work on other data entry related tasks such as CRM lead entry (Infusionsoft, Boomtown, MOJO), generating reports and call recordings in Five9, data research for list building and creating LOOM videos and SOPs for different departments. I also manage meetings via Google calendar.
Prior to being an admin assistant, I was a team leader for more than 10 years. Although most of my work involves leading the team and developing people, my job also involves many administrative work. I have created scorecards for the team and have created my own formulas in excel to compute the team's efficiency and productivity. I have pioneered several accounts - all of them successful. Because of the different activities my job involves, I have learned to schedule my time wisely. The accounts I have handled involves sales, back office and customer service.
I am very familiar with Google Drive, Google Docs, Google Sheets, Google Slides, Google Calendar and similar MS Applications. I have also used Hubstaff, Slack, Asana, Infusionsoft, MOJO, Boomtown, Trello, Salesforce and Five9. I type at a speed of 75 wpm with 98?curacy. I am a graduate of Industrial Engineering and use time and motion study and Pareto Analysis to make work more efficient.
I have been in the BPO industry since 2004. I have been using the English language since I was young. English is our secondary language.
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