Current Employment Status:
Hired Full Time on Mar 11, 2022
A professional with 14 years Customer Service experience. Worked as a General Virtual Assistant with adept skills in administrative tasks, client relations, online marketing and Property Management. I bring my years of experience collaborate with business partners and work closely with them to create innovative, effective campaigns and help them grow their business.
Great people skills
Excellent communication skills
Exceptional Organizational skills
Experience with eBay, Shopify, Aliexpress, Google Docs, Google Sheet, MS Excel, Google Calendar, Zopim, Zendesk, FreshDesk, Zoho, CRM, Goldvision, Appfolio, Slack, Glip, Twoodo, Thunderbird,Magento, Neto, Canva, Dropbox,Transera and RingCentral, DialPad, Leadsimple, Asana, Basecamp
Self-study oriented and can easily learn, adaptable to new circumstances, technologies and procedures
I am proactive, well-organized and able to handle administrative tasks efficiently
14 years experience in customer service that includes speaking and chatting with American, Australian, English and Kiwi customers.
Sending marketing email and flyers to prospect clients.
14 years Customer Service experience. Experienced in doing admin tasks, email, phone support lead generation. Including Appointment Setting, Social Media, LiveChat, Ecommerce, Real Estate and Property Management
3 years experience in Property Management. Answering incoming calls about property inquiries, doing follow-up calls for delinquency payments, check ID/pay stubs/bank statement and screen rental applications, making follow-up calls and give instructions on how to proceed with the move in process. Create a work order on any property maintenance issue. Process the move-out and sending notices to tenants for any violation made.
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