I help eCommerce businesses run smoothly and grow faster by combining excellent customer support with efficient store management.
As a Shopify customer support specialist using Gorgias, I deliver fast, clear, and friendly responses that keep customers satisfied and coming back. I handle everything from order tracking and shipping concerns to returns and product inquiries—making sure every interaction feels personal and professional. By using macros, tags, and automation effectively, I reduce response time while maintaining high-quality support.
Beyond support, I assist with product management using JAP and AdsPower. I ensure every product is accurately uploaded with optimized descriptions, correct pricing, and high-quality images—helping improve store appearance and increase conversions. I understand that a well-organized, updated storefront builds trust and drives sales.
I’m detail-oriented, reliable, and easy to work with. I take initiative, learn tools quickly, and focus on delivering consistent results that support business growth. Whether it’s handling customers or managing your store backend, I aim to make your operations more efficient so you can focus on scaling your business.
If you’re looking for a dependable Funnel Builder and Virtual Assistant who can support both your customers and your store—let’s connect. I’m ready to help your business grow.
Experience: 6 months - 1 year
Description: Product posts usually include a detailed description of the item, highlighting its features, specifications, and benefits to potential buyers. Images and Visuals: Including high-quality images of the product helps attract attention and gives potential customers a clear view of what they’re buying. Category and Tags: To make the product easy to find, it is often categorized and tagged with relevant keywords, such as the product type, brand, or use.
Experience: 6 months - 1 year
Issue Resolution: Handling customer complaints and finding solutions quickly Customer Satisfaction: Ensuring customers have a positive experience with the company. Reporting and Analysis: Monitoring performance metrics to track and improve customer support operations.
Experience: Less than 6 months
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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