IT Support professional who has hands-on internship experience as a help desk support. Resolving 10–15 user issues a day and learning I’m at my best as the calm, reliable person someone turns to. Beyond day-to-day ticketing, I took on real systems and network work: Active Directory cleanup, a company-wide Windows 11 migration, and VLAN segmentation. I am now looking for an IT Support role where I can keep users productive, sharpen my troubleshooting under senior engineers, and grow toward systems and network administration.
Experience: Less than 6 months
I am proficient in diagnosing hardware and software issues and managing Active Directory objects in Windows Operating Systems.
Experience: 10+ years
Experience: Less than 6 months
Experience: Less than 6 months
Used for backups and recovery.
Experience: Less than 6 months
Experience: Less than 6 months
I have a Introdcution to Cybersecurity Certification from Cisco Networking Academy. Where I learned and develop the skills in Network Security, Threat Detection, Data Privacy and Best practices.
Experience: Less than 6 months
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