Reissa
Ecommerce Customer Support Specialist | Shopify • Amazon • Zendesk • Gorgi
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.60/hour ($1,280.00/month)
Not Specified
Last Active
June 1st, 2026 (3 days ago)
Member Since
May 1st, 2026
Profile Description
I’m an E-commerce Customer Support Specialist with 8+ years of experience handling
In my most recent role, I handled 60+ daily inquiries while maintaining a 95% CSAT. I specialize in Shopify operations, including order tracking, refunds, cancellations, replacements, and resolving disputes efficiently.
I have experience using Zendesk and Gorgias for ticket management, ensuring fast response times and accurate communication. I also handled inbound calls and callbacks to ensure no customer concern was missed.
I’m reliable, detail-oriented, and comfortable working in fast-paced environments. I’m available for US EST and PST time zones and open to long-term opportunities.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
E-Commerce » Amazon
Experience: 1 - 2 years
Customer Support » Ecommerce » Amazon
Experience: 1 - 2 years
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Customer Support » Customer Service » Gorgias
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Mateo, Calabarzon
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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