John

Experienced Technical Support VA | Customer Service | CRM & Help Desk Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

May 1st, 2026

Profile Description

I help businesses deliver fast, reliable, and professional customer and technical support.

With over 10 years of experience in customer service, IT support, and administrative operations, I specialize in handling customer inquiries, resolving technical issues, and managing support workflows efficiently.

I’ve supported global customers, resolving 50+ cases daily while maintaining a 95% resolution rate and consistently ranking in the top tier for customer satisfaction

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Other Skills

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Data analysis

Experience: 6 months - 1 year

Customer Support » Back Office Support

Experience: Less than 6 months

E-Commerce » Logistics Management » Dispatching

Experience: 2 - 5 years

Basic Information

Age: 43

Gender: Male

Website: Sign Up with Pro Account to View

Address: Mexico, Pampanga

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”