Customer Service Virtual Assistant | CRM | Phone, Email, & Chat

Overview

Looking for any work (8 hours/day)

at $3.99/hour ($768.00/month)

Bachelor's degree

Last Active

June 27th, 2026 (yesterday)

Member Since

April 26th, 2026

Profile Description

A reliable and results-driven Virtual Assistant with proven hands-on experience in customer service and administrative support. I specialize in inbound and outbound call handling, email and chat support, CRM and ticket management, billing and payment dispute resolution, sales and upselling, and general customer-facing VA tasks.

Here is what I can do for you:

Inbound and outbound call handling — professional, calm, and solution-focused on every call<8efe80624d780eba0c6493ec45140364>Email and chat support — timely, on-brand, and accurate responses
Sales and upselling — identifying opportunities naturally during live customer interactions
Billing, payments, and dispute resolution — accurate and stress-free for your customers
CRM and ticket management — Zendesk, HubSpot, or similar platforms
Order processing and account updates — fast and thoroughly documented
Basic technical troubleshooting — patient and step-by-step customer guidance
Lead follow-up and outreach — consistent and disciplined outbound communication
Reporting and performance tracking — so you always know how support is performing

Tools I work with:
Zendesk · HubSpot · Google Workspace · Microsoft 365 · Slack · Zoom · MS Teams · ChatGPT · Grammarly · Canva · OPUS

My availability:
Full-time or part-time, flexible across EST, GMT, and AEST time zones.

I am fresh to remote freelancing, but I bring real, measurable BPO experience and a genuine commitment to helping your business deliver outstanding customer support. I am reliable, results-driven, and ready to contribute immediately. Send me a message!