Customer Support Representative

Handled customer inquiries through email by providing clear, accurate, and timely responses. Resolved concerns efficiently while maintaining a professional tone, ensuring customer satisfaction and proper documentation of each interaction.

Handled customer inquiries through email by providing clear, accurate, and timely responses. Resolved concerns efficiently while maintaining a professional tone, ensuring customer satisfaction and proper documentation of each interaction.

Handled customer inquiries through email by providing clear, accurate, and timely responses. Resolved concerns efficiently while maintaining a professional tone, ensuring customer satisfaction and proper documentation of each interaction.

Used Zendesk CRM to handle and track customer support tickets, manage inquiries across chat and email, and document interactions accurately to ensure timely resolution and high-quality customer service.

Handled customer inquiries through live chat by providing prompt, accurate, and professional responses. Assisted customers with concerns, resolved issues efficiently, and ensured a positive customer experience.

Performed accurate data entry and maintained records by inputting, updating, and verifying information in company systems while ensuring attention to detail and data integrity.

Managed appointment scheduling using Calendly, coordinating bookings, confirming availability, and ensuring timely and organized customer interactions.