Customer Support | E-Commerce and Healthcare Operations | Email & Chat Support |

Overview

Looking for full-time work (8 hours/day)

at $4.39/hour ($832.00/month)

Bachelors degree

Last Active

June 10th, 2026 (6 days ago)

Member Since

April 8th, 2026

Profile Description

I help e-commerce businesses and healthcare practices stay organized, responsive, and operationally efficient by handling customer support, orders, claims, and backend workflows with accuracy and ownership.

I specialize in resolving tickets end-to-end—covering email/chat support, refunds, escalations, insurance verification, and prior authorization—so nothing gets stuck or left unresolved. My background combines e-commerce customer support and healthcare administration, allowing me to handle both customer-facing and detail-intensive tasks with confidence. I have experience managing email and chat support, order tracking, returns, refunds, escalations, benefits verification, claims review, coverage validation, and prior authorization processes.

Known for accuracy, ownership, and clear communication, I focus on resolving issues correctly the first time while maintaining a positive customer experience. Whether working through support tickets, insurance portals, CRM systems, or administrative workflows, I adapt quickly and deliver consistent results. What clients appreciate most is that I require minimal supervision. I take ownership of tasks, communicate clearly, and pay close attention to details—especially when handling sensitive customer and insurance information.

Core Expertise:
• Customer Support (Email & Chat)
• E-Commerce Operations & Order Management
• Returns, Refunds & Escalation Handling
• Benefits & Insurance Verification
• Claims Review & Documentation
• Prior Authorization Support
• CRM & Ticket Management
• Data Entry & Administrative Support

If you're looking for someone who can support customers, manage sensitive information accurately, and become a dependable extension of your team, let's connect.