Camille
Customer Support & Operations Specialist | Concierge & Admin | Opera PMS Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Associates degree
Last Active
June 26th, 2026 (yesterday)
Member Since
April 1st, 2026
Profile Description
Results-driven Operations and Hospitality Professional with 3+ years of experience in luxury hotel management at Madinat Jumeirah, Dubai, specializing in team leadership, operational efficiency, and staff development. Proven expertise in managing concierge and transportation operations, financial processes including procurement, accruals, and invoice submissions, and leveraging industry systems such as Gantner, Unifocus, and Opera to streamline workflows.
Recognized as Departmental Trainer of the Quarter (Q3 2025) for excellence in training and mentoring staff. Adept at cross-departmental coordination, process optimization, and delivering high-quality guest and client experiences.
Key Skills:
Team Leadership & Staff Development
Operational & Administrative Management
Financial Oversight: Procurement, Accruals, Invoices
Training & SOP Implementation
System Proficiency: Gantner, Unifocus, Opera
Process Improvement & Workflow Optimization.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Experienced in managing daily administrative tasks including documentation, coordination, and operational suppor
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Handled high-volume customer inquiries, requests, and issue resolution in fast-paced hospitality environments while maintaining service standards.
Office and Administration » Coordination
Experience: 2 - 5 years
Coordinated transportation, guest services, and daily operational tasks in a fast-paced environment.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Managed professional email communication, responding to inquiries, handling requests, and ensuring timely follow-ups.
Office and Administration » Data Entry
Experience: 2 - 5 years
Maintained accurate records, booking details, and system updates with strong attention to detail.
Office and Administration » Problem Solving
Experience: 2 - 5 years
Resolved customer issues quickly while maintaining professionalism.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Managed high-volume bookings, reservations, and appointments efficiently without conflicts.
Human Resources » HR Management
Experience: 2 - 5 years
Maintained and updated customer records and tracked interactions efficiently
Office and Administration » Travel Planning
Experience: 2 - 5 years
Arranged guest transportation, itineraries, and special requests including VIP arrangements.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Nueva Ecija
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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