Juan

Banking & Logistics VA

70 ID PROOF
Verified
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Overview

Looking for any work (8 hours/day)

at $9.92/hour ($1,920.00/month)

Not Specified

Last Active

July 1st, 2026 (13 days ago)

Member Since

March 25th, 2026

Profile Description

General Virtual Assistant offering reliable support with email management, calendar/schedule coordination, and everyday administrative tasks.

With over 12 years of experience in the financial industry — including a significant tenure at JP Morgan Chase — I currently support ultra-high-net-worth clients within Asset & Wealth Management, assisting some of the wealthiest families in the USA. My expertise includes client onboarding, KYC/AML compliance, wire transfers, ACH payments, and corporate banking platform support (Chase Connect). I also conduct Zoom sessions with C-suite executives (CEOs, CFOs, COOs) to resolve platform and transaction concerns.

Background includes customer service for Chase credit cards (Freedom, Slate, Amazon, etc.), plus sales experience with Bell Canada and Dish Network USA.

Certified Freight Virtual Assistant (LTL) — adding logistics coordination, carrier booking, freight tracking, and shipment support.

Detail-oriented, responsive, and discreet. Available for ongoing or project-based assistance. Let me save you time so you can focus on what matters most.

Top Skills

Experience: 10+ years

Provided exceptional and beyond the standard customer service for more than a decade in the firm.

Experience: 10+ years

Handled confidential documents and files of UHNW clients within the firm for more than a decade.

Experience: 10+ years

Collaborated with different departments within the firm for more than a decade.

Other Skills

Experience: 10+ years

Handled multiple urgent and time sensitive emails for both internal and external inquiries and follow ups

Experience: 10+ years

Relayed instructions and information internally through chat within the firm for more than a decade.

Experience: 10+ years

Handled different technical issues within the firm for more than a decade.

Experience: 10+ years

Handled incoming and outgoing calls related to clients concerns, issues, and inquiry for more than a decade within the firm.

Experience: 10+ years

Analyzed client accounts - spending, fees, interest rates, etc

Experience: 10+ years

Financial analysis on clients accounts within the firm for more than a decade.

Non-BAU tasks and Ad-hoc tasks

Experience: Less than 6 months

Established good client-banker relationship for more than a decade within the firm.

Experience: 10+ years

Handled onboarding for account openings with highest confidentiality regarding UHNW client documents and files.

Experience: 10+ years

Handled client online profiles, resolved issues and concerns, provided walkthroughs on how to navigate and maximize online features.

Basic Information

Age
36
Gender
Male
Website
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Address
Trece Martires City, Cavite
Tests Taken
IQ
Score:  92
DISC
Dominance: 29
Influence: 18
Steadiness: 31
Compliance: 22
English
C1(Advanced)
Government ID
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