E-commerce|Customer Support|General VA

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelor's degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

March 17th, 2026

Profile Description

Hi, I'm Ranielson Dungo — a E-Commerce Operations & Executive Virtual Assistant with 4+ years of customer support and 3 years in e-commerce
for US brands. Skilled in Amazon, Shopify, TikTok Shop, product listing optimization, inventory management, and
fulfillment. Improved traffic by 40%, conversions by 25%, and maintained 98–99% order accuracy using CRM and
automation tools.

My skills :

Amazon & Shopify Seller Central
Product Listing Optimization(SEO)
Inventory & Order Fulfillment
Customer Support(Email & Chat)
CRM Management
Work flow Documentation
Calendar Management
Refund and & Dispute Resolution

Results-driven support:

Handled 100+ customer inquiries weekly
Managed accurate records across multiple tools and databases
Supported fast-moving workflows with strong attention to detail

Tools I use:
Shopify Amazon |Seller Central |WooCommerce | TikTok Shop |Helium 10 |Zik Analytics |HubSpot
Zendesk |Gorgias |Klaviyo |Google Workspace |Microsoft Office |Canva |Slack |Zoom

I’m reliable, organized, and easy to work with.

If you need someone who gets things done fast and accurately — I’m ready.