Allin

Customer Support VA (Email & Chat) | Healthcare Experience | 12+ Years BPO | Tea

70 ID PROOF
Verified
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Overview

Looking for any work (8 hours/day)

at $4.22/hour ($818.18/month)

Associates degree

Last Active

July 17th, 2026 (6 days ago)

Member Since

March 15th, 2026

Profile Description

I’m a Customer Support and Operations professional with over 12 years of experience in the BPO industry, including 6+ years in leadership roles handling both customer and provider services in a healthcare account.
I specialize in email and chat support, customer issue resolution, and process improvement, ensuring fast, accurate, and high-quality service while maintaining strong customer satisfaction.
Throughout my career, I have:
Handled escalations and complex customer concerns with efficiency and professionalism
Led and coached teams to consistently meet KPIs and improve performance
Streamlined workflows to improve operational efficiency
Maintained strict compliance when handling sensitive healthcare information
I’m now focused on working remotely as a Virtual Assistant or Customer Support Specialist, where I can bring my experience in:
Email
& Chat Support
Healthcare Customer Service
Team Leadership & Coaching
Process Optimization
If you’re looking for someone reliable, detail-oriented, and experienced in customer support. I’m ready to help your business grow.

Top Skills

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 10+ years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
33
Gender
Male
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  97
DISC
Dominance: 48%
Influence: 7%
Steadiness: 22%
Compliance: 23%
English
C2(Advanced/Mastery)
Government ID
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