I’m a Customer Support and Operations professional with over 12 years of experience in the BPO industry, including 6+ years in leadership roles handling both customer and provider services in a healthcare account.
I specialize in
Throughout my career, I have:
Handled escalations and complex customer concerns with efficiency and professionalism
Led and coached teams to consistently meet KPIs and improve performance
Streamlined workflows to improve operational efficiency
Maintained strict compliance when handling sensitive healthcare information
I’m now focused on working remotely as a Virtual Assistant or Customer Support Specialist, where I can bring my experience in:
Email
Healthcare Customer Service
Team Leadership & Coaching
Process Optimization
If you’re looking for someone reliable, detail-oriented, and experienced in customer support. I’m ready to help your business grow.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.