Versatile and detail-oriented Professional with over 7 years of experience in high-pressure customer service and medical administrative roles.
Proven track record in managing omni-channel communications, including inbound/outbound calls and digital correspondence, while maintaining a 100% success rate in conflict resolution and de-escalation.
A BS Microbiology graduate and Certified Medical Virtual Assistant known for exceptional attention to detail, strict adherence to confidentiality (HIPAA), and a proactive approach to supporting business efficiency.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
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Judy Bass
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