Tafjana

Virtual Assistant | Client Services, Customer Service & Appointment Setting Spec

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Overview

Looking for any work (8 hours/day)

at $4.25/hour ($818.18/month)

Bachelor's degree

Last Active

June 30th, 2026 (11 days ago)

Member Since

February 25th, 2026

Profile Description

I’m a proactive Virtual Assistant specializing in customer support, appointment setting, and client coordination. I help businesses run smoothly by managing communications, scheduling qualified appointments, and keeping CRM systems accurate—all while delivering professional and reliable service.

What sets me apart is my strong determination to learn. I’m eager to be trained for new tasks, adapt quickly to new tools, and continuously improve to provide greater value and consistent results.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

Customer-focused professional dedicated to creating smooth, positive experiences at every touchpoint. Skilled in active listening, problem-solving, and clear communication to resolve concerns efficiently while building trust and long-term relationships. Committed to turning challenges into opportunities for customer satisfaction and loyalty.

Marketing » Appointment Setting

Experience: 1 - 2 years

Experienced in setting qualified appointments for residential solar consultations and home & auto insurance reviews. Skilled in prospecting, building rapport, verifying key information, handling objections, and clearly presenting value to secure confirmed appointments. Focused on delivering high-quality leads, accurate CRM updates, and strong show-up rates through effective follow-ups.

Office and Administration » Client Relationship Management

Experience: 1 - 2 years

Experienced in managing service tickets and property enrollments for safety compliance services at Detector Inspector. Skilled in coordinating with property agencies, ensuring accurate records, and maintaining clear communication to deliver timely inspections and strong client relationships.

Other Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 6 months - 1 year

An Intake Specialist for United Legal assists clients by gathering and reviewing case information, verifying details, and guiding them through the initial process. Skilled in clear communication and attentive listening, they ensure accurate documentation, smooth onboarding, and a positive client experience from the very first interaction.