Operations-focused Customer Support & QA Leader with 4+ years of remote experien

Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

February 11th, 2026

Profile Description

I am a Customer Support & Operations Virtual Assistant with over 4 years of remote experience supporting high-volume service environments and revenue-generating teams.

I handle 30–50 customer inquiries daily across email, chat, and phone channels while maintaining service quality and operational consistency. I have conducted 50–100 weekly QA audits to ensure compliance, improve performance standards, and reduce repeat errors.

In addition to frontline support, I have trained and onboarded 15–20 remote agents and coached sales representatives, contributing to $100,000–$125,000 in monthly revenue. My background combines customer service, quality assurance, team leadership, and CRM management (Salesforce, Lawruler, GoHighLevel, Shopify, Odoo).

I am currently seeking remote opportunities in Senior Customer Support, QA Specialist, Operations VA, or Client Success roles where I can contribute to scalable systems and high-performing teams.