Dannica

Customer Support

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (9 hours/day)

at $2.49/hour ($540.00/month)

Associates degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

February 9th, 2026

Profile Description

Hi! I'm Dannica, a dedicated and detail-oriented Virtual Assistant and Customer Support Specialist with over three years of experience assisting US-based customers through chat, email, and phone support.

Throughout my career, I've supported healthcare, logistics, and retail accounts, helping customers with order management, shipment tracking, delivery updates, refunds, and general inquiries. I take pride in providing excellent customer service while remaining patient, professional, and solution-focused.

In addition to customer support, I enjoy handling administrative tasks such as email management, data entry, internet research, document organization, scheduling, and other day-to-day operations that help businesses run smoothly.

I'm known for being reliable, organized, a fast learner, and someone who can work independently with minimal supervision. I adapt quickly to new processes and always strive to deliver accurate, high-quality work while meeting deadlines.

If you're looking for someone who communicates well, stays organized, and genuinely cares about helping your business succeed, I'd love the opportunity to work with you.


Customer Service Representative | Email & Chat Support
Experienced CSR | Logistics & Retail Support
Appointment Setter | Customer Support Specialist

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Achieved high levels of customer satisfaction through effective communication and problem-solving.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Assisted US customers via phone, chat, and email.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Resolved order, delivery, refund, and account concerns. Tracked shipments and provided timely delivery updates.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Basic Information

Age
27
Gender
Female
Website
Sign Up with Pro Account to View
Address
Cebu City, Cebu
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“I was able to make a better decision...”

- Tatiana Davis

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »