Hi, I’m Luvi, a customer-focused professional specializing in chat and
I previously worked as a Slot Machine Ambassador, assisting guests, explaining promotions, and handling concerns in a fast-paced environment. This experience gave me strong problem-solving, communication, and client engagement skills, which I now apply to online customer support.
I am highly organized, reliable, and detail-oriented, able to maintain a professional and friendly tone in all interactions. I am available full-time (8 hours/day) and ready to help your business provide excellent service to your clients.
Key skills:
Microsoft Office
Google Sheets, Docs, and etc.
Chat &
Customer inquiry resolution
Complaint handling & problem-solving
Product/service promotion and upselling
Conversational English
Professional, friendly, and efficient support
I am committed to helping your clients have smooth, positive experiences while supporting your business efficiently. Let’s work together to deliver outstanding service!
Experience: 1 - 2 years
Helped guests that had inquiries, promotional opportunities or concerns about their experience and provided them with an excellent guest experience and increased customer satisfaction.
Experience: 1 - 2 years
Composed professional e-mail responses to customers' inquiries and/or complaints and resolved those issues as quickly as possible.
Experience: 1 - 2 years
Answered customers' questions in real time via chat and gave them very informative answers.
Experience: 1 - 2 years
Developed relationships with customers by consistently supporting them and encouraged repeat business/loyalty from customers.
Experience: 1 - 2 years
Gave customers information on sales/promotions and product(s) to encourage customers to participate and to encourage customers to purchase additional products when available.
Experience: 1 - 2 years
Spoke to potential customers to give them a description of services and to keep their interest.
Experience: 1 - 2 years
Communicated with all customers/guests in a professional, polite and friendly manner.
Experience: 1 - 2 years
Completed all data entry with accuracy and efficiency (i.e. customer information, promotion information, customer participation information).
Experience: 1 - 2 years
Responsible for calming down upset customers, identifying ways to resolve the problem and ensuring that the customer was satisfied.
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.