I am a skilled Shopify professional with experience in setting up, managing, and optimizing online stores. I have expertise in customizing themes, managing product listings, and ensuring a seamless user experience for customers. I am proficient in integrating apps and tools to enhance store functionality, handling payment gateways, and optimizing for SEO and conversions. My attention to detail, problem-solving skills, and ability to troubleshoot technical issues allow me to maintain smooth operations and drive e-commerce success. Additionally, I am experienced in analyzing sales data and implementing strategies to increase traffic and revenue.

am proficient in using Gorgias, a leading customer support platform for e-commerce businesses. I have experience managing and responding to customer inquiries across multiple channels, including email, live chat, and social media. I am skilled at creating macros, automating workflows, and tagging tickets for efficient resolution. With strong problem-solving abilities, I ensure that customers receive timely and accurate support, helping to maintain high satisfaction and loyalty. I am also experienced in analyzing support metrics to identify trends and improve overall service performance.