Shopify Expert/E-commerce

Overview

Looking for full-time work (8 hours/day)

at $3.16/hour ($608.00/month)

High school diploma

Last Active

July 13th, 2026 (today)

Member Since

January 3rd, 2026

Profile Description

I am a dedicated Shopify Virtual Assistant and Customer Support Specialist with over 5 years of experience helping eCommerce businesses deliver exceptional customer experiences. I specialize in Shopify and have extensive experience providing support through phone, email, live chat, and social media platforms.

I have hands-on experience managing customer inquiries, processing orders, handling refunds and exchanges, updating customer information, tracking shipments, coordinating with fulfillment teams, and responding to customer messages across Facebook, Instagram, and other social media channels. I understand the importance of providing prompt, professional support while maintaining a positive brand image and ensuring customer satisfaction.

In addition to customer support, I can assist with Shopify store operations, product listings, inventory updates, order fulfillment, data entry, email management, and other day-to-day administrative tasks that help keep your business running smoothly.

I am detail-oriented, proactive, dependable, and a fast learner who can quickly adapt to new tools and processes. Whether working independently or as part of a team, I am committed to delivering high-quality work and helping businesses grow through reliable support.

Skills & Expertise

Shopify Store Management
Shopify Virtual Assistance
Customer Support (Phone, Email, Live Chat & Social Media)
Social Media Inbox & Community Support (Facebook & Instagram)
Order Processing & Fulfillment
Product Listings & Inventory Updates
Refunds, Returns & Exchanges
Shipping & Order Tracking
Data Entry & Administrative Support
CRM & Help Desk Platforms
Google Workspace & Microsoft Office
Excellent English Communication
Problem Solving & Attention to Detail
Notion
Slack

I am passionate about providing outstanding customer service and reliable virtual assistance. My goal is to help business owners save time, improve customer satisfaction, strengthen customer relationships across all communication channels, and support the growth of their Shopify stores.