James
E-commerce Customer Support VA | Email , Chat & Voice Support | Zendesk & Shopify
Overview
Looking for full-time work (8 hours/day)
at $2.49/hour ($480.00/month)
Bachelor's degree
Last Active
June 3rd, 2026 (2 days ago)
Member Since
December 11th, 2025
Profile Description
Need a reliable Customer Support VA who can handle high-volume tickets and keep your customers satisfied? I have experience managing 50–60 tickets daily with consistent quality and fast resolution.
I help businesses deliver excellent customer support through:
-
- Escalation Handling & Complaint Resolution
- Refunds, Payments, Logistics, and Aftersales
- Ticket & Inbox Management (CRM/Helpdesk)
With hands-on experience in fast-paced support environments, I can:
- Respond quickly and professionally
- Resolve complex customer concerns
- Follow SOPs and company policies accurately
- Maintain high-quality customer experience
I am detail-oriented, organized, and comfortable working remotely with tools like CRM systems, Google Workspace, and communication platforms.
If you’re looking for a dependable Customer Support VA, I’d be happy to support your team.
Top Skills
Marketing » CRM » Salesforce
Experience: Less than 6 months
E-Commerce » Shopify
Experience: Less than 6 months
Other Skills
E-Commerce
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Ecommerce
Experience: 1 - 2 years
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 36
- Influence: 26
- Steadiness: 28
- Compliance: 10
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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