Overview
Looking for full-time work (8 hours/day)
at $9.92/hour ($1,920.00/month)
Bachelors degree
Last Active
July 8th, 2026 (6 days ago)
Member Since
December 9th, 2025
Profile Description
Results-driven Technical Support Engineer and Cloud Support Specialist with strong experience in Microsoft 365 administration, cloud operations, IT support, and system troubleshooting. I help businesses maintain secure, stable, and high-performing IT environments by handling user support, cloud administration, access management, and process improvement.
My previous role involved supporting enterprise-level Microsoft 365 environments including SharePoint Online, Teams, OneDrive, Exchange Online, Power Platform, and Azure Active Directory (Entra ID). I managed user access, MFA, SSO, Conditional Access, permissions, cloud backup, and identity management while ensuring security and smooth day-to-day operations.
I also have hands-on experience with cloud migration projects, PowerShell automation, ticket management, and troubleshooting complex technical issues across software, hardware, networks, and cloud platforms. I worked with tools such as ServiceNow, SCCM, Dameware, Webex, Hyper-V, Active Directory, Windows Domain, firewalls, and remote support systems.
My background includes supporting clients through
Core Skills:
Microsoft 365 Administration
Technical Support
Cloud Operations
Azure Active Directory / Entra ID
PowerShell Automation
IT Helpdesk Support
System Administration
Cloud Migration
SharePoint Online
Exchange Online
OneDrive and Teams Support
MFA / SSO / Conditional Access
ServiceNow Ticket Management
Active Directory
Remote Desktop Support
Troubleshooting and I
I am committed to providing reliable technical support, strong communication, and solutions that improve both user experience and business operations.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Diagnose and resolve software, hardware, network, and system issues to keep business operations running smoothly.
Customer Support » IT
Experience: 2 - 5 years
Provide daily support for users, devices, applications, and access-related concerns across business environments.
Customer Support » Helpdesk Support
Experience: 2 - 5 years
Handle tickets, troubleshoot user issues, and deliver fast resolutions through email, chat, phone, and remote support.
Other Skills
Cloud Services » Azure
Experience: 2 - 5 years
Manage users, groups, permissions, MFA, SSO, and identity security within Microsoft Entra ID.
Systems Administration
Experience: 2 - 5 years
Manage servers, domains, user accounts, permissions, and internal system performance.
Systems Administration » Cloud Engineer
Experience: 2 - 5 years
Maintain cloud platforms, monitor performance, troubleshoot issues, and improve service reliability.
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Manage users, permissions, licenses, security, and services across the Microsoft 365 environment.
Marketing » CRM » Microsoft Dynamics 365
Experience: 2 - 5 years
Handle account access, permissions, collaboration issues, and Teams environment support.
Software » Devops » Powershell
Experience: 2 - 5 years
Automate repetitive tasks, reporting, user management, and cloud administration workflows.
Software » Application Performance Management » VPN
Experience: 2 - 5 years
VPN
Software » Databases » ServiceNow
Experience: 2 - 5 years
Manage incident tickets, escalations, documentation, and service requests using structured workflows.
Office and Administration » Microsoft 365 » SharePoint
Experience: 2 - 5 years
Support permissions, site management, file access, collaboration tools, and issue resolution.
Software » Network Administration » Active Directory
Experience: 2 - 5 years
Handle user creation, password resets, group policies, permissions, and domain access management.
Software » Network Administration » Network Troubleshooting
Experience: 2 - 5 years
Identify root causes of technical problems and provide clear, fast, and accurate solutions.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Manila
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 42
- Influence: 33
- Steadiness: 20
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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