Michelle
Bilingual CSR | Vendor Credentialing
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.28/hour ($1,600.00/month)
Associates degree
Last Active
July 1st, 2026 (8 days ago)
Member Since
May 23rd, 2017
Profile Description
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 10+ years
BPO experience: 15 years Supported customers in AT&T, Xerox,HSBC, Verizon, RapidPaycard, Spark Electric, RealPage. ESL instruction: 8 years Taught English to elementary and professional Korean nationals.
Professional Services » Medical Services » Credentialing
Experience: 1 - 2 years
Verified vendors for property management companies under RealPage. Insurance verification: general liability, additional insured endorsement, waiver of subrogation, Auto insurance, worker's compensation. Professional license verification.
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Used Salesforce for escalations, generate tickets and checking updates.
Office and Administration » Google Workspace
Experience: 1 - 2 years
Sheets, docs, calendars and gmail are what I personally use.
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Outlook: Internal emails 13+ years. Vendors, insurance agents and property managers 1 year 4 months. Excel: Only used for metrics updates. Teams: Used internally for meetings, quick questions, updates.
Office and Administration » Communication » Spanish Bilingual
Experience: 2 - 5 years
Working proficiency Spanish in RapidPaycard, Spark Energy and RealPage.
Customer Support » Customer Service » Genesys Cloud
Experience: 1 - 2 years
Office and Administration » AI Tools
Experience: 1 - 2 years
RealPage VDI/CRM: Used for processing and verifying insurance documents and other requirements to qualify vendors. Copilot: Used for checking insurance form numbers and their coverage. Creating templates. Verifying businesses.
Basic Information
- Age
- 56
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 34
- Influence: 28
- Steadiness: 21
- Compliance: 17
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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