Executive Assistant and Cold Caller with Lead Generation, Email Management, Sale

I have hands-on experience using various CRM platforms such as Salesforce, Zendesk, HubSpot, and ReadyMode to manage customer interactions, track support tickets, and maintain accurate client records. I’m skilled at navigating CRM systems to streamline communication, improve response time, and ensure a smooth customer experience.

I have experience managing Shopify stores, including tasks such as product listing, inventory updates, order tracking, and basic store customization. I’m familiar with handling customer inquiries, refunds, and fulfillment coordination through the Shopify dashboard, ensuring smooth store operations and a positive customer experience.

Reached out to potential clients, qualified leads, and maintained detailed call records to support sales efforts.

Scheduled meetings, managed inboxes, and ensured timely follow-ups and communication.

Scheduled meetings, managed inboxes, and ensured timely follow-ups and communication.

Organized files, managed databases, and ensured accuracy in reports and documentation.