Rebo
Freight Claims & Logistics Operations Specialist | SLA-Driven Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.81/hour ($928.00/month)
Bachelors degree
Last Active
June 28th, 2026 (12 days ago)
Member Since
September 21st, 2025
Profile Description
I am a Freight Claims & Logistics Operations Specialist with hands-on experience supporting U.S.-based carriers and B2B logistics clients in high-volume remote environments.
I currently process 50+ freight claims per day, manage 100+ shipment-related
My experience includes:
• Freight claims processing and documentation review (BOL, POD, invoices, LOIs, shipment photos)
• Product-only claim amount calculation using Excel
• LTL freight rate quotations for U.S. domestic and U.S.–Canada shipments
• Shipment cost estimation based on weight, freight class, and destination
• Carrier and terminal coordination for pickup scheduling and issue resolution
• Real-time shipment tracking and exception handling
• Billing corrections and dispute resolution
• CRM documentation and case tracking (Salesforce)
• Support for international shipments including Canada
I am comfortable working in fast-paced logistics environments that require accuracy, urgency, and constant communication. I am experienced with Salesforce, Google Workspace, Slack, Zoom, Excel (formula-based), Cisco softphone systems, RingCentral, and dashboard-based workflow tools.
If you need someone who understands freight operations, can generate accurate shipment quotes, manage claims efficiently, coordinate with carriers, and keep operations organized without supervision — I can step in immediately.
#FreightClaims #FreightOperations #LogisticsOperations #LogisticsCoordinator #FreightSpecialist #FreightSupport #LogisticsVA #FreightVA #3PLSupport #FreightBrokerSupport #FreightDocumentation #BOL #POD #LOI #ShipmentTracking #TrackAndTrace #CarrierCoordination #TerminalCoordination #LTL #FTL #CrossBorderShipping #USCanadaShipping #InternationalFreight #FreightRateQuotation #RateQuotes #FreightClass #ShipmentCostEstimation #FreightBilling #BillingCorrections #DisputeResolution
#BillofLading #ProofofDelivery
Top Skills
Accounting » Claims Processing
Experience: 6 months - 1 year
Process 50+ freight claims daily including BOL, POD, invoice, and shipment photo review. Validate documentation, calculate product-only claim amounts using Excel, and maintain SLA compliance with zero-backlog case management.
Other Skills
Office and Administration » Email Management
Experience: Less than 6 months
Manage 100+ daily shipment-related emails while maintaining zero-backlog inbox standards and SLA compliance.
Customer Support » Product Knowledge
Experience: Less than 6 months
Handle high-volume inbound and outbound B2B logistics calls including tracking, scheduling, rate inquiries, and issue resolution.
E-Commerce » Order processing » Order Tracking
Experience: 2 - 5 years
Provide real-time shipment tracking updates, delivery confirmations, and POD follow-ups for domestic and cross-border freight.
E-Commerce » Logistics Management » Freight Forwarding
Experience: 2 - 5 years
Provide support for cross-border freight shipments including U.S.–Canada coordination, shipment tracking, carrier communication, and documentation review. Assist with rate quotations and delivery issue resolution for international and domestic freight.
E-Commerce » Logistics Coordination
Experience: 2 - 5 years
Coordinate U.S. domestic and cross-border shipments including pickup scheduling, carrier communication, rate quotations, shipment tracking, and issue resolution. Handle 100+ daily emails and up to 100 B2B calls while maintaining SLA compliance and zero-backlog workflow management.
E-Commerce » Logistics Management » Dispatching
Experience: Less than 6 months
Support dispatch-related operations including pickup scheduling, carrier coordination, shipment tracking, and rate quote communication. Assist in real-time shipment updates and issue resolution for U.S. domestic and cross-border freight.
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City, NCR
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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