Customer Support Virtual Assistant | Email & Chat Support

Overview

Looking for full-time work (8 hours/day)

at $4.24/hour ($818.18/month)

Bachelor's degree

Last Active

July 5th, 2026 (3 days ago)

Member Since

September 16th, 2025

Profile Description

I help businesses deliver fast, professional, and customer-focused support through phone, email, and live chat. With over 2 years of experience supporting UK-based customers, riders, and restaurant partners, I resolve inquiries efficiently, maintain accurate documentation, and provide dependable administrative support. My background in accounting has also strengthened my attention to detail, organization, and ability to handle business records with accuracy.

I am proficient in Salesforce, Zendesk, Slack, Zoom, Google Meet, Loom, Calendly, WhatsApp, Telegram, Google Workspace, Microsoft 365, Notion, ChatGPT, Grammarly, Microsoft Dynamics NAV, QuickBooks, and Xero. I learn new systems quickly and adapt easily to different workflows and processes.

I am available for full-time, long-term remote work and can work flexible hours across US (EST/PST), UK (GMT), and AU (AEST) time zones. I have a dedicated home office, reliable internet connection, backup internet, and the equipment needed to support remote work.

I value professionalism, accountability, and clear communication. I take ownership of my work, pay close attention to details, and strive to provide consistent, high-quality support that helps businesses build strong relationships with their customers. I am committed to growing with one company and becoming a reliable member of the team.