Marla

Service Desk Analyst

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

August 26th, 2025

Profile Description

Resourceful and detail-oriented professional with over 10 years of experience in the BPO industry, providing exceptional support across inbound/outbound calls, chat, email, and ticketing systems. Skilled in handling administrative tasks, scheduling, data entry, and customer support with efficiency and accuracy. Experienced in using tools like ServiceNow, Microsoft 365, and other business applications. Adept at multitasking, problem-solving, and maintaining a high level of professionalism in fast-paced environments. Committed to delivering excellent service, supporting business operations, and helping clients achieve their goals.

Top Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Chat Support

Experience: 5 - 10 years

Office and Administration » Microsoft Word

Experience: 10+ years

Professional Services » Management Services » Finance Management

Experience: 2 - 5 years

Coaching » Life Coaching

Experience: 2 - 5 years

Video Editing

Experience: 10+ years

Office and Administration » Microsoft Power Point

Experience: 10+ years

Video Editing » CapCut

Experience: 1 - 2 years

Office and Administration » AI Tools » ChatGPT

Experience: 6 months - 1 year

Software » Databases » ServiceNow

Experience: 6 months - 1 year

Office and Administration » Microsoft 365 » SharePoint

Experience: 6 months - 1 year

Marketing » Telemarketing » Outbound Sales

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
QUEZON CITY, NCR
Tests Taken
IQ
Score:  146
Government ID
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