Overview
Looking for any work (8 hours/day)
at $5.64/hour ($1,090.91/month)
Bachelor's degree
Last Active
July 18th, 2026 (7 days ago)
Member Since
August 25th, 2025
Profile Description
IT Support Engineer with 11 years of experience supporting MSP, telecom, and enterprise environments. Skilled in Microsoft 365 administration, Windows Server, user account management, and basic virtualization tasks. Experienced in handling incidents and service requests using tools like ServiceNow and ConnectWise Automate while maintaining accurate documentation and meeting SLA targets. Strong background in troubleshooting, user provisioning, access management, and coordinating escalations when needed. Currently expanding knowledge in system administration, infrastructure support, security, and automation.
Top Skills
Customer Support » Technical Support
Experience: 10+ years
Customer Support » Helpdesk Support
Experience: 5 - 10 years
Software » Network Administration » Network Troubleshooting
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: Less than 6 months
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Laguna
- Tests Taken
- IQ
- Score: 77
- DISC
- Dominance: 34
- Influence: 8
- Steadiness: 33
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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