Emmalyn

E-COMMERCE / VIRTUAL ASSISTANT / EXPERT CUSTOMER SERVICE

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 18th, 2024 (11 days ago)

Member Since

April 19th, 2017

Profile Description

With over 13 years of comprehensive expertise in contact center operations, complemented by a dedicated focus on remote virtual assistance within the e-commerce sector since 2020, I offer a seasoned perspective on customer service excellence. Throughout my career journey, I have consistently demonstrated proficiency across a spectrum of customer service domains, encompassing adept handling of calls, emails, and chats. Moreover, my skill set extends to providing technical support and facilitating back-office assistance, ensuring seamless operational workflows.

Experience:Customer service (calling, email and chat)Email managementDispatch and RoutingTechnical support
MentoringSales (outbound calls)

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Ecommerce

Experience: Less than 6 months

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Marketing » Telemarketing

Marketing » Content Creation » Microblog Content Writing

E-Commerce » Inventory Management » Quality Control

Real Estate

Real Estate » Appointment Setting

Experience: Less than 6 months

Real Estate » Lead Generation

Customer Support » Sales Support

Experience: Less than 6 months

Office and Administration » Data Entry

Marketing » Mobile Marketing

Basic Information

Age
37
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 38
Influence: 32
Steadiness: 25
Compliance: 5
English
C2(Advanced/Mastery)
Uploaded ID
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