Jonathan

Customer Service Rep / VA

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

2-Year College Undergraduate

Last Active

November 24th, 2023 (17 days ago)

Member Since

March 15th, 2017

Profile Description

As a Customer Service/Sales Representative, I have gained many attributes — willingness to learn, asking the right questions to uncover needs, personalizing solutions, and overcoming objections, which truly helped me become the best in what I do. Putting these into action, I was able to be on top of the game and consistently exceed goals while maintaining customer satisfaction. 
I have supported telco accounts, tech, and fitness platforms in the BPO industry. I handled billing, sales, basic technical troubleshooting, customer retention, and Upgrade to see actual info the past years, I did sales for a startup business in the furniture manufacturing industry. I am now actively looking to get back into the customer service industry.
I believe that providing an amazing and genuine customer experience is a crucial part of maintaining business success and I trust that I have the necessary skills to be one of what you need to continue growing. I'm definitely willing to learn new skills, can be easily trained, and has a high level of adaptability.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Basic Information

Age
30
Gender
Male
Website
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Address
Binan, Laguna
Tests Taken
IQ
Score:  105
DISC
Dominance: 41%
Influence: 15%
Steadiness: 16%
Compliance: 29%
English
C2(Advanced/Mastery)
Uploaded ID
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