Jonathan

Customer Service | Sales

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

2-Year College Undergraduate

Last Active

July 6th, 2026 (2 days ago)

Member Since

March 15th, 2017

Profile Description

Hi! I’m a Customer Support and Virtual Assistant professional with 10+ years of experience across customer service, email support, sales, and rental property management.

I specialize in non-voice support roles, particularly email and chat-based customer communication, where I help businesses deliver fast, clear, and professional responses to their clients or guests.

Currently, I also manage rental property listings and guest communications, handling inquiries, bookings, scheduling, and coordination to ensure smooth day-to-day operations and positive guest experiences.

What I can help you with:<8efe80624d780eba0c6493ec45140364>Email & chat customer support (no calls)
Airbnb / short-term rental guest messaging
Booking & calendar management
Order processing & customer inquiries
Helpdesk / ticket support (Zendesk, Freshdesk style workflows)
Sales support (inquiries, follow-ups, upselling) Administrative and operations support

My strengths:
Calm, professional communication
Fast response handling
Strong problem-solving mindset
Experience in both corporate BPO and real-world property operations
Reliable, organized, and detail-focused

If you need a dependable VA who can handle customer communication and operations without the need for phone calls, I’d be happy to support your business.