Virtual Assistant | MEDVA (HIPAA Certified) | Customer Service | Admin & Operati

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelors degree

Last Active

July 16th, 2026 (6 days ago)

Member Since

May 27th, 2025

Profile Description

If you’re a business owner feeling overwhelmed with admin work, customer messages, or daily operations—I’m here to help take that off your plate.

I’m a reliable and results-driven Virtual Assistant with over 10 years of experience in customer service, operations, and administrative support. I go beyond completing tasks—I help streamline workflows, improve response times, and keep your business running smoothly behind the scenes.

My career started in customer service, where I handled 50+ client interactions daily while maintaining a 95% satisfaction rating. I then spent 7 years managing branch operations in the funeral service industry, overseeing scheduling, documentation, client coordination, and daily operations in a fast-paced and highly sensitive environment. I also have experience as a Training Facilitator and HR Associate, supporting recruitment, employee records, and team coordination.

As a Virtual Assistant, I can support you with:
• Administrative support and data management
• Email and calendar management
• Lead generation and research
• Customer support and CRM tools
• Social media content and scheduling

I am also a trained Medical Virtual Assistant (MEDVA) with HIPAA Certification, experienced in patient coordination, appointment setting, and handling healthcare administrative tasks with accuracy and confidentiality. Additionally, I have training in truck dispatching, including load coordination and logistics communication support.

What sets me apart is my balance of corporate structure and freelance flexibility. I am organized, proactive, detail-oriented, and easy to work with—someone you can rely on without constant supervision.

If you’re looking for a dependable Virtual Assistant who can help you save time and stay organized, let’s connect. I’d love to support your business.