Hi, I’m Arabella Eustaquio. I have over 10 years of experience in customer support, with a strong background in phone support.
I’ve supported clients in the SaaS and BPO industries, using CRMs like Zendesk, HubSpot, and Freshdesk to track tickets and resolve issues. At Solution reach, I helped healthcare providers troubleshoot app and platform concerns, while managing support queues and escalating complex cases when needed.
I’m comfortable using cloud phone systems and I always aim to deliver clear, empathetic, and efficient support. I’m also fully equipped to work remotely, with a reliable setup and a strong sense of initiative.
I’d love the chance to bring my skills to your team and help improve the overall customer experience.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 10+ years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
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