Operations Support | Salesforce CRM, Customer Service, Admin

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Overview

Looking for full-time work (8 hours/day)

at $4.23/hour ($818.18/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

March 9th, 2025

Profile Description

I help business owners stay focused by handling their day-to-day operations with consistency and accountability.

I have 4+ years of experience supporting Australian businesses in the energy, gas, and toll industries, handling high-volume customer inquiries, billing issues, CRM updates, and admin tasks.

I work best with clients who want someone reliable, organised, and able to follow systems while also spotting issues before they become problems.

My Core Skills
Customer Service Support
• Email, phone, and chat support
• Billing and account concerns
• Dispute resolution and service updates
• Professional and empathetic communication

CRM & Admin Support
• Salesforce CRM updates and case management
• Call documentation and data entry
• Appointment setting and calendar management
• General VA and back-office tasks

Sales Support
• Cold and warm calling
• Follow-ups and lead tracking
• CRM notes and pipeline updates

I am detail-oriented, dependable, and comfortable working independently once aligned. I take ownership of my work and communicate clearly with clients.

If you are looking for someone you can trust to handle operations and customer support, I would be happy to discuss how I can help.

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