Jerome

E-Commerce VA | Shopify Product Listings, Order Management, and Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (today)

Member Since

February 18th, 2025

Profile Description

I help e-commerce businesses streamline customer support, back-office operations, and order management so they can run their stores more efficiently and scale without operational stress.

I have 5 years of experience in e-commerce operations, customer service, and team supervision. My work includes managing Amazon Seller Central listings, processing orders, refunds, and returns, handling customer inquiries via email and chat, and supporting high-volume back-office workflows with accuracy and speed.

I am also experienced in supervising teams of customer service agents, managing chat queues, and ensuring KPI targets and service quality standards are consistently met.

Tools I use include Amazon Seller Central, Shopify, Zendesk, Salesforce, HubSpot, Gorgias, Google Workspace, Microsoft Office, Slack, Zoom, Microsoft Teams, Trello, Airtable, Jira, Canva, CapCut, ChatGPT, and Grammarly AI.

I am currently available for [full-time / part-time] remote work and can work during your preferred hours and timezone. I am open to long-term roles and committed to becoming a reliable part of a team rather than short-term or project-based work.

My focus is always on accuracy, efficiency, and clear communication. I take ownership of my tasks, follow instructions carefully, and make sure work is completed on time with consistent quality.

If you are looking for a dependable Virtual Assistant with strong e-commerce operations experience and the ability to adapt quickly to tools and workflows, I would be glad to support your business long-term.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

been a customer support for a long time providing best customer service and experience

Experience: 5 - 10 years

Support Ecommerce platform, chat and email support, inventory check, process refund answer inquiries in regards to products

Other Skills

Experience: 5 - 10 years

Have experience with CRM for almost 3 years as it was part of our tools where we get and gather data

Experience: 5 - 10 years

Experience: 1 - 2 years

Main tool to store data pivot and vlook up. short cut and to clear and clean data

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 5 - 10 years

I am Chat support for almost 4 years and become a Team Leader

Experience: 2 - 5 years

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 6 months - 1 year

Basic Information

Age
27
Gender
Male
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  122
English
C2(Advanced/Mastery)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

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