I help e-commerce businesses streamline customer support, back-office operations, and order management so they can run their stores more efficiently and scale without operational stress.
I have 5 years of experience in e-commerce operations, customer service, and team supervision. My work includes managing Amazon Seller Central listings, processing orders, refunds, and returns, handling customer inquiries via
I am also experienced in supervising teams of customer service agents, managing chat queues, and ensuring KPI targets and service quality standards are consistently met.
Tools I use include Amazon Seller Central, Shopify, Zendesk, Salesforce, HubSpot, Gorgias, Google Workspace, Microsoft Office, Slack, Zoom, Microsoft Teams, Trello, Airtable, Jira, Canva, CapCut, ChatGPT, and Grammarly AI.
I am currently available for [full-time / part-time] remote work and can work during your preferred hours and timezone. I am open to long-term roles and committed to becoming a reliable part of a team rather than short-term or project-based work.
My focus is always on accuracy, efficiency, and clear communication. I take ownership of my tasks, follow instructions carefully, and make sure work is completed on time with consistent quality.
If you are looking for a dependable Virtual Assistant with strong e-commerce operations experience and the ability to adapt quickly to tools and workflows, I would be glad to support your business long-term.
Experience: 5 - 10 years
been a customer support for a long time providing best customer service and experience
Experience: 5 - 10 years
Support Ecommerce platform, chat and email support, inventory check, process refund answer inquiries in regards to products
Experience: 5 - 10 years
Experience: 1 - 2 years
Main tool to store data pivot and vlook up. short cut and to clear and clean data
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 5 - 10 years
I am Chat support for almost 4 years and become a Team Leader
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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