Katharine

Customer Service Rep |VA| Admin Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

February 11th, 2025

Profile Description


Resourceful. Reliable. Results-Driven.
With over 8 years of experience in Customer Service, eCommerce support, and
Remote Operations Administration, I help businesses grow by providing exceptional support behind the scenes.
I specialize in managing customer inquiries (chat, email, and phone), resolving issues fast, setting appointments, and coordinating internal operations. Whether working with startups or global platforms like StormX, Optimalprint, and Gelato API, I bring clarity, structure, and a calm, professional presence to every task.
What I offer:
-5-star customer experiences
-SOP formatting, and Task Tracking
-Online research, data verification and accuracy checks.
-CRM and ticketing expertise (Zendesk, Freshdesk, etc.)
-Calendar and inbox management
-Store support (Shopify, Etsy)
-Canva design edits
-Excellent written communication and attention to detail
I thrive in remote teams, love helping others stay organized, and always show up ready to get things done.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support

Experience: 5 - 10 years

With 8 years of experience including phone chat and email support.

Customer Support » Chat Support

Experience: Less than 6 months

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Ecommerce » B2B

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 1 - 2 years

Customer Support » Ecommerce » B2C

Experience: 1 - 2 years

Office and Administration » Calendar Management

Experience: Less than 6 months

Basic Information

Age
42
Gender
Female
Website
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Address
davao city, Davao del Sur
Tests Taken
IQ
Score:  132
English
C2(Advanced/Mastery)
Government ID
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